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Job Description

We are seeking to appoint an enthusiastic and highly motivated Inbound/Outbound Sales/ Customer Support Representative. The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting leads into sales.


Note: This position requires good written and oral English language skills. Please do not apply if you cannot comprehend/speak English in the American accent. 


Responsibilities:



  • Communicate with customers via phone calls, email and chat

  • Provide knowledgeable answers to questions about product, pricing and availability

  • Contacting potential or existing customers to inform them about a product.

  • You will be responsible for generating calls to potential customers

  • Ensuring that you are on track with sales goals

  • Work with internal departments to meet customer's needs

  • Data entry in various platforms


Qualifications:



  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills

  • Ability to multi-task, organize, and prioritize work

  • Ideal candidate must be graduate or above 

  • Must have professional English competence and previous experience of customer services with the USA or any other foreign company.


Essential Requirements:



  • Minimum 1-Year call representative role experience 

  • Candidates with excellent English skills will be preferred 

  • Must enjoy talking to people (via phone), as this role is all about building positive working relationships with people!

  • Able to work honestly and ethically.

  • Must be able to work in a fast past and dynamic work environment.

  • Very well organized and reliable.

  • A key Team player.

  • Outstanding communicator and listener  

  • The ability to persuade, with a professional with a patient and friendly personality.


Candidates with relevant experience are encouraged to apply.

Job Details

Total Positions:
3 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Nov 13, 2020
Posting Date:
Oct 13, 2020
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M&S Online

Telecommunication / ISP · 11-50 employees - Lahore

pThis is US base company selling different products in whole United States, Using multiple platforms./p

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