International Call Center Representative

MST Developers Unverified

Lahore , Pakistan

Posted Aug 05, 2019 72 views Report Job

PKR. 20,000 - 25,000/Month

Apply For This Job

Close

Job Description

Call Center Representative Responsibilities Main Job Tasks and Duties .

  • answer calls and respond to emails 
  • handle customer inquiries both over the phone and by email
  • research required information using available resources
  • manage and resolve customer complaints
  • provide customers with product and service information
  • enter new customer information into system
  • update existing customer information 
  • process orders, forms and applications
  • identify and escalate priority issues
  • route calls to appropriate resource
  • follow up customer calls where necessary
  • document all call information according to standard operating procedures
  • complete call logs
  • produce call reports

Job Details

Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Wapda Town, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Sep 03, 2019
Posting Date:
Aug 05, 2019
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles