This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Aug 05, 2019 9 views
PKR. 20,000 - 25,000/Month
Call Center Representative Responsibilities Main Job Tasks and Duties .
- answer calls and respond to emails
- handle customer inquiries both over the phone and by email
- research required information using available resources
- manage and resolve customer complaints
- provide customers with product and service information
- enter new customer information into system
- update existing customer information
- process orders, forms and applications
- identify and escalate priority issues
- route calls to appropriate resource
- follow up customer calls where necessary
- document all call information according to standard operating procedures
- complete call logs
- produce call reports
Skills
Job Details
Industry:
Functional Area:
Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Sep 04, 2019
Posting Date:
Aug 05, 2019
MST Developers
Services · 1-10 employees - Lahore
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