• Experience of working in patient care or revenue cycle.
  • Hands-on experience implementing and training PM/EMR systems.
  • Understanding of RCM workflows and an ability to document & analyze practice-specific workflows.
  • Strong aptitude in patient experience.
  • Self-motivated with the ability to work both independently and within a team environment.
  • Flourishes in a fast-paced, high-pressure, and fluid environment, while maintaining an ability to effectively prioritize customer demands.
  • Excellent presentation skills; must be comfortable presenting in front of both executives and end-users.
  • Ability to influence courses of action with diplomacy and tact when others are directly accountable for outcomes.
  • Ability to manage multiple tasks and priorities in a matrix environment, strong problem-solving skills, and attention to detail.
  • Excellent time management, organizational, and prioritization skills with the ability to balance multiple priorities.
  • Demonstrated ability to communicate ideas clearly and concisely; interface and present to leadership effectively.
  • Ability to anticipate problems before they occur and create ways to accomplish project goals regardless of changing circumstances.
  • Ability to handle sensitive and/or confidential communications between internal and external customers.
  • Responsible for managing the relationship and expectations of the customer for a mutually beneficial outcome.
  • Engaging clients with excellent oral communication skills.
  • Strong interpersonal skills to work collaboratively with management and peers.
  • Creative thinker who is not afraid to bring new ideas and strategies to the table.
  • Keen sense of urgency.
  • Ability to prioritize and multitask.
  • Ability to manage stress and strict deadlines.
  • Strong work ethic, positive attitude, professional poise, and a self-starter.
  • Excellent computer skills and technical aptitude. 

Tools / Skills:

  • Healthcare Expertise: Understands healthcare industry trends and practice operations the ability to effectively assess and advise clients on ambulatory practice administrative, financial, clinical and operational best practices is critical.
  • Consultative Approach: Ability to listen and acknowledge varying points of view and convey a level of professionalism and diplomacy that will serve to build and maintain relationships throughout the course of the implementation project and beyond.
  • Strong Collaborator: Ability to work in a matrix-managed environment and across multiple and diverse groups - effectively connects initiatives across departments.
  • Client Communication: Ability to effectively commute with client via phone and email correspondence.
  • Delivering Results: Organized, disciplined, and focused on outcomes with the ability to multitask, effectively set and manage priorities, and provide written documentation to support decisions.
  • Leads Change: Guides and energizes others, models adaptability, and inspires strong organizational performance through periods of transformation, ambiguity, and complexity.

Job Details

Functional Area:
Total Positions:
2 Posts
Job Shift:
Rotating
Job Type:
Department:
Contact Centre
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Feb 01, 2022
Posting Date:
Dec 23, 2021

MTBC

Information Technology · 1501-2000 employees - Rawalpindi

pMTBC was established in 1999. Headquartered in New Jersey, USA, it is a dynamic and rapidly growing multinational healthcare IT Company. Deloitte Technology Fast 500 ranked MTBC in its list of fastest growing technology companies of North America. The Company has attained tremendous growth in the short span of a few years, which is testament to well-implemented, technology-based processes and which also lays the foundations for productivity. MTBC is following a formula of long-term growth by combining and utilizing labor force increase, investment activity and scientific and technological progress. MTBC offers American physicians customized solutions that reflect the very best in practice management services available in the industry today. Our services maximize the power of the Internet and technology to give medical providers better control over scheduling and billing, total access to all of their billing information, and comprehensive practice-management reports, all the while reducing the cost factor. The organization's management envisions reinvesting most of its earned profits mainly towards IT, and developing various technology-based solutions that will completely replace manual processes. MTBC operates 24/6 with a workforce of more than 1000 employees operating in three shifts in Rawalpindi & Bagh (AJK). The Company is providing a platform to young professionals to learn and practice their innovative ideas in a healthy work environment./p

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