• Create, maintain and develop CareCloud’s knowledge infrastructure.
  • Maintain & update our knowledge bases including SharePoint sites and Salesforce Knowledge Campus.
  • Ensure our knowledge assets are bland compliant, comprehensive, error free and usable.
  • Maintain and share best practices across CareCloud offices, teams and groups.
  • Engage with various stakeholders across product, IT, sales and client support to ensure comprehensive knowledge base for CareCloud’s product suite.
  • Disseminate information regarding product enhancement and bug fixes to our clients with comprehensive and useable release notes.






  • Self-organized and disciplined person with ability to work with little guidance or direction.
  • Ability to work in a fast paced and rapidly changing environment
  • Good interpersonal and communication skills (written and verbal)
  • Ability to collaborate with stakeholders across geographies
  • Strong work ethics, quality focused mindset and attention to details. 
  • Experience with MS Office Suite & maintaining knowledge sites.
  • Familiarity with healthcare IT sector, a plus (but not mandatory).


Job Details

Total Positions:
1 Post
Job Shift:
Job Type:
No Preference
Minimum Education:
Degree Title:
Communication / Education / Project Management
Career Level:
Experienced Professional
Minimum Experience:
5 Years
Apply Before:
Jan 01, 2023
Posting Date:
Nov 28, 2022


Information Technology · 1501-2000 employees - Islamabad, Karachi, Rawalpindi

pMTBC was established in 1999. Headquartered in New Jersey, USA, it is a dynamic and rapidly growing multinational healthcare IT Company. Deloitte Technology Fast 500 ranked MTBC in its list of fastest growing technology companies of North America. The Company has attained tremendous growth in the short span of a few years, which is testament to well-implemented, technology-based processes and which also lays the foundations for productivity. MTBC is following a formula of long-term growth by combining and utilizing labor force increase, investment activity and scientific and technological progress. MTBC offers American physicians customized solutions that reflect the very best in practice management services available in the industry today. Our services maximize the power of the Internet and technology to give medical providers better control over scheduling and billing, total access to all of their billing information, and comprehensive practice-management reports, all the while reducing the cost factor. The organization's management envisions reinvesting most of its earned profits mainly towards IT, and developing various technology-based solutions that will completely replace manual processes. MTBC operates 24/6 with a workforce of more than 1000 employees operating in three shifts in Rawalpindi & Bagh (AJK). The Company is providing a platform to young professionals to learn and practice their innovative ideas in a healthy work environment./p

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