The Sales and Business Development Representative (SDR) will work cooperatively with Marketing, outside sales and other members of the Sales organization to engage with and convert leads into opportunities for sales reps – leads that subsequently become new CareCloud customers. The SDR must meet or exceed monthly and annual sales quotas. This opportunity is perfect for an individual who wants to make a tangible difference within a rapidly growing company that rewards individual efforts, promotes a team attitude and is focused on revolutionizing the massive healthcare industry.
Essential Duties and Responsibilities:
● Prospect, educate, qualify, and generate interest for Sales Opportunities
● Receive leads generated by various marketing campaigns and quickly and comprehensively engage with them via phone and e-mail until the leads are either converted to opportunities or otherwise qualified.
● Provide input into, leverage and help improve targeted talk tracks about CareCloud and its solutions to maximize results on lead follow-up.
● Engage with marketing and sales teams to provide feedback on lead volume, quality, and results from different campaigns and channels, to support continuous improvement.
● Develop and accomplish a lead generation plan including Outbound and Inbound prospect management
● Identifying decision makers amongst targeted leads in order to start sales process
● Consult with physician practices to understand practice workflow needs and expectations
● Capturing of accurate and complete information in Customer Relationship Management System (CRM)
● Maintaining and expanding the database of prospects for the organization
● Attending sales group meetings concerning sales targets, forecasts, and reporting on market situation and competition
● Participating fully in training sessions, meetings, skill building and professional development
Required Qualifications/Skills:
● Minimum of 2 years’ experience in tele sales, customer service or related function
● Experience working with US-based companies and markets
● Comfortable in maintaining a high daily email and call volume
● Able to work in fast-paced, self-directed entrepreneurial environment; team player
● Exceptional verbal and written communication skills
● Highly proficient level computer skills including Word, PowerPoint, Excel, and Web technology
● Excellent telephone sales personality skills
● Should be expert in CRM software solutions – Salesforce.com preferred
● Prominent organization and presentation skills
● Excellent time management skills
● Highly energetic self-starter
● Decision-making, problem resolution and creative thinking skills
● Should be honest, assertive and systematic
● Should be well-versed with popular sales qualifications frameworks such as MEDDIC, CHAMP among others
pMTBC was established in 1999. Headquartered in New Jersey, USA, it is a dynamic and rapidly growing multinational healthcare IT Company. Deloitte Technology Fast 500 ranked MTBC in its list of fastest growing technology companies of North America. The Company has attained tremendous growth in the short span of a few years, which is testament to well-implemented, technology-based processes and which also lays the foundations for productivity. MTBC is following a formula of long-term growth by combining and utilizing labor force increase, investment activity and scientific and technological progress. MTBC offers American physicians customized solutions that reflect the very best in practice management services available in the industry today. Our services maximize the power of the Internet and technology to give medical providers better control over scheduling and billing, total access to all of their billing information, and comprehensive practice-management reports, all the while reducing the cost factor. The organization's management envisions reinvesting most of its earned profits mainly towards IT, and developing various technology-based solutions that will completely replace manual processes. MTBC operates 24/6 with a workforce of more than 1000 employees operating in three shifts in Rawalpindi & Bagh (AJK). The Company is providing a platform to young professionals to learn and practice their innovative ideas in a healthy work environment./p