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Posted Jan 13, 2022 17 views
PKR. 25,000 - 40,000/Month
Respond to customer queries in a timely and accurate way, via phone, email or chat.
- Identify customer needs and help customers use specific features.
- Monitor customer complaints and reach out to provide assistance.
- Take the extra mile to engage customers.Share feature requests and effective workarounds with team members.Inform customers about new features and functionalities.
- Follow up with customers to ensure their technical issues are resolved.Gather customer feedback and share with our Product,
- Sales and Marketing teams.Assist in training junior Customer Support Representative.
- Manage large amounts of incoming phone calls.
Specific Tasks
- Good speak English and Urdu
- Conversation power
- Full confidence
Job Details
Job Channel:
Industry:
Functional Area:
Total Positions:
20 Posts
Gender:
Female
Age:
20 - 30 Years
Minimum Education:
Bachelors
Career Level:
Intern/Student
Experience:
Fresh - 1 Year
Apply Before:
Feb 11, 2022
Posting Date:
Jan 13, 2022
SM IT Zone Services
Call Center · 11-50 employees - Lahore
,
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