We are seeking a Call Center Team Leader at our Rawalpindi based office. This is a full time benefited role working from 8:00 pm - 5:00 am each day.

Essential Functions:

  • Responsible for execution of departmental objectives and adherence to company policies and procedures
  • .Assist in departmental training to include; shadowing, document development etc.
  • Assist Call Center Manager in staff development
  • Schedule staff and distribute assignments
  • Assist Call Center Manager in providing feedback to staff on call center performance measures, call statistics and attendance
  • Develop and implement fun and creative incentive programs

Experience Required:At least 1-2 years of experience as a Team Leader at a renowned call center.

Pay Package: Package will be decided after interview based on candidate's skills and experience.

Qualification Required:Intermediate or higher education.

Shift Timing:From 8:00 pm to 5:00 am

Job Type: Full-time

Job Details

Industry:
BPO
Total Positions:
2 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Apr 14, 2020
Posting Date:
Mar 13, 2020

MWA Marketing

BPO · 11-50 employees - Islamabad, Rawalpindi

pMWA Marketing/p

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