Customer Relationship Officer

Naeem Electronics Verified

Sialkot , Pakistan

Posted Apr 09, 2021 248 views

PKR. 30,000 - 40,000/Month

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Job Description

Naeem Electronics is looking for a highly motivated and energetic Customer Relationship officer with Good Communication Skills to manage daily customer queries and feedbacks.

Key Responsibilities

  • A Positive, Empathetic and Professional approach in answering Calls and provide information about customer queries products and services, taking input of issues and their redressal thereof.
  • Ensure all quality perimeters are met on every phone call and respond promptly to customer queries.
  • Ensure customer satisfaction and provide professional customer support.
  • Maintaining Proper Log of Daily Customer Queries.
  • Provide accurate, valid and complete information to the customers by using the right methods.
  • Command on MS Excel & MS Word.
  • Appropriate and timely follow-ups wherever required.
  • Escalate unresolved queries to respective departments for accurate redressal.

Market Competitive Salary Will be Offered.

Job Details

Industry:
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Department:
Customer Services
Job Location:
Ugoki, Sialkot, Pakistan
Gender:
Male
Age:
23 - 35 Years
Minimum Education:
Bachelors
Degree Title:
B.com, B.B.A or Hon's, ADP, M.B.A or M.com
Career Level:
Entry Level
Experience:
1 Year - 2 Years (Young and Energetic Experience Person will be Preferred)
Apply Before:
May 10, 2021
Posting Date:
Apr 09, 2021
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Naeem Electronics

Electronics · 1501-2000 employees - Sialkot

A Big Chain of Electronics Outlets in (Sialkot, Gujranwala, Gujrat & Lahore) having 50 Outlets.We deals in Electric Products, Home Appliances Products & Bike on Cash & on Easy Installments Plans.

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