This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Nov 07, 2018 81 views
PKR. 30,000 - 40,000/Month
- Prior customer service experience is must
- Handle in-bound inquiries via phone, email and live chats.
- Manage large number of inbound/outbound calls in a timely and efficient manner
- Follow pre-defined scripts when handling different customer concerns
- Ability to adapt/respond to different types of characters
- Assist with placement of orders, refunds, or exchanges
- Confirming sales orders by making telephone calls
- Determine eligibility by comparing client information to requirements
- Maintain and improve quality results by adhering to standards and guidelines
- Keep record of all conversations in the call center database in a comprehensible way
- Meet personal/ team qualitative and quantitative targets
Job Details
Industry:
Functional Area:
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Dec 08, 2018
Posting Date:
Nov 07, 2018
Naheed Super Market
Retail · 101-200 employees - Karachi
ppNaheed Super Market/p/p
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