Customer Service Representative

Naheed Super Market Verified

Karachi , Pakistan

Posted Nov 07, 2018 1755 views

PKR. 30,000 - 40,000/Month

Apply For This Job

Close
or

Job Description

  • Prior customer service experience is must
  • Handle in-bound inquiries via phone, email and live chats.
  • Manage large number of inbound/outbound calls in a timely and efficient manner
  • Follow pre-defined scripts when handling different customer concerns
  • Ability to adapt/respond to different types of characters
  • Assist with placement of orders, refunds, or exchanges
  • Confirming sales orders by making telephone calls
  • Determine eligibility by comparing client information to requirements
  • Maintain and improve quality results by adhering to standards and guidelines
  • Keep record of all conversations in the call center database in a comprehensible way
  • Meet personal/ team qualitative and quantitative targets

Job Details

Industry:
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Dec 07, 2018
Posting Date:
Nov 07, 2018
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Naheed Super Market

Retail · 101-200 employees - Karachi

pNaheed Super Market/p

Similar Job Titles

Customer Service Representative

Sucsel, Lahore, Pakistan
Posted Jan 05, 2019

Customer Service Representative

Skyscrapers Pvt Ltd, Multiple Cities, Pakistan
Posted Jan 11, 2019

Customer Service Representative

Zunayir Enterprises, Multiple Cities, Pakistan
Posted Jan 10, 2019
View All