Posted Sep 06, 2018 7 views
The sucessful candidate will be responsible for writing product user guides, reference and maintenance manuals for Nakisa's financial software solutions.
As part of a team of technical writers in the Product Management team, the technical writer will work closely with R&D, product specialists and QA to produce accurate material that will be used by both internal users and customers.
Responsibilities
- Work with subject matter experts in order to gain an in-depth understanding of the product.
- Document in a clear and concise way to make complex technical concepts understandable.
- Edit existing product documentation and online helps as well as creating new documents to fulfill customer requirements.
- Create and manage content within the documentation approval process.
- Prepare translation packages that are sent externally to be translated and generate the final translated guides.
- Create tutorials for end-users, write online help, training documents and operation guides
- Define scope of own work, estimate project tasks, update schedules, and complete tasks on time and in synchronization with software development cycles, or other related milestones.
Skills
- University degree in MIS or related field
- Minimum of 4 years of related work experience.
- Experience writing user and administrator documentation for software aimed at end-users and/or system administrators.
- Experience using MadCap Flare (preferably) or Adobe RoboHelp.
- Excellent writing skills in English
- Good understanding of web-applications.
- Excellent and effective communication skills.
- Excellent ability in understanding complex systems and explaining them in a simple/logical manner.
- Strong organizational and time management skills
- Ability to work and thrive in a team environment.
- Demonstrated competency with industry-standard tools and technologies
Assets
- Working knowledge of CSS, HTML, and XML
- Knowledge of finance concepts
Skills
Job Details
Nakisa Solutions (SMC PVT) Limited
Nakisa® Inc. A global leader in enterprise business solutions for Organization Design and Accounting and Compliance, Nakisa delivers innovative, forward-thinking and robust human resource and financial management solutions that advance the business strategies. Working with a global network of partners Nakisa serves 800+ enterprise customers and over 4 million subscribers in 24 industries. ERP-agnostic, cloud-based software allows Nakisa to meet the needs of organizations with complex business challenges. Nakisa is proud to work with some of the world’s most renowned brands.
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