Posted Jan 02, 2022 161 views
We are looking for an experienced customer relationship representative to be responsible for engaging with customers all over Pakistan by building and preserving trusting relationships. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction. Ultimately, an outstanding customer relationship manager will work closely with sales to ensure that all staff preserves relationships with clients.
RESPONSIBILITIES:
- Responding and handling all customer queries by digital media / Phone call / Email.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products/offers in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Understanding key customer individual needs and addressing these.
- Knowing your competition and strategizing accordingly.
- Able to remain calm in frustrating situation.
REQUIREMENTS:
- A bachelor’s degree in administration or a related field.
- A minimum of 2 years’ experience.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
Job Details
Naseem Apparels
The story of Bebelle lingerie began in 1996 when NASEEM APPARELS came into being as a small production house. Bebelle in a few years time became a well-known name and is now recognized as the fastest growing lingerie brand in Pakistan. Since its inception, Bebelle’s primary focus is on producing lingerie that epitomizes cut throat design and comfort. At Bebelle, customer always comes first and through our years of expertise within the lingerie industry we make it our aim to provide them the best possible product which is intricately designed from high quality materials, the finest trimmings and craftsmanship of the highest order. Our steadfastness when it comes to assuring high quality standards is what made Bebelle a well-renowned and trusted name within the lingerie industry. Our in-house research & development team of designers from Europe & Far East have made it possible for the brand to be at the forefront of change, turning novel ideas into innovative designs.
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