Posted Mar 11, 2019
- Helping a diverse and dynamic customer base learn how to make the most out of company.
- Deeply understanding an ever-changing software ecosystem, as well as understanding the goals and learning styles of customers.
- Training new customers and existing customers via webinars, articles, and phone conferences.
- Leveraging instructional design best practices to create and implement software training programs.
- Supporting customers via phone, chat, and email - as well as demonstrating comfort and expertise in troubleshooting a vast array of software-related issues.
- Clearly and concisely relaying customer issues and feedback, along with your own ideas to improve the platform, to the development team.
- You will be responsible for regularly improving and refining the processes that you are involved in and are expected to take on new roles as the team at grows.
Requirments:
- Expertise in everything e-commerce!
- Strong technical understanding of how websites and information systems work
- Curious - always striving to learn more
- Service and team-oriented: empathetic, respectful
- Resourceful with strong problem-solving capabilities
- Driven, consistent, efficient, willing to go the extra mile, and constantly learning
- Ability to communicate clearly and effectively (written, oral)
Skills
Job Details
Nasys Holdings Private Limited
Nasys Group started its operations in Pakistan in 2017. Nasys Group is owned by Chinese. Nasys Group has got 3 products 1. Tatu Mobility 2. Fresh One 3. Dazaran. Tatu Mobility is an Open and Creative Ecosystem Platform, special to provide Instant Services within city for Delivery, Freight, Taxi, Errands, Media (“DF-TEM”) . All Customers, Drivers, Partners, Employees and Other concerns will get benefits on Timesaco Platform. Fresh One is an online grocery platform and Dazaran is E-Commerce system.
What is your Competitive Advantage?
Similar Job Titles
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Muzammil Baig
Digital Marketing Manager
IT Services Group
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Aqib Irshad
Head of HR, Training & OD
FINCA
Zohaib Ali
Marketing Manager
Digital Online Devices
Ali Aziz
CEO
Shopistan
