Posted Sep 26, 2019 39 views
- Helping a diverse and dynamic customer base learn how to make the most out of company.
- Deeply understanding an ever-changing software ecosystem, as well as understanding the goals and learning styles of customers.
- Training new customers and existing customers via webinars, articles, and phone conferences.
- Leveraging instructional design best practices to create and implement software training programs.
- Supporting customers via phone, chat, and email - as well as demonstrating comfort and expertise in troubleshooting a vast array of software-related issues.
- Clearly and concisely relaying customer issues and feedback, along with your own ideas to improve the platform, to the development team.
- You will be responsible for regularly improving and refining the processes that you are involved in and are expected to take on new roles as the team at grows.
Job Details
Nasys Holdings Private Limited
Nasys Group started its operations in Pakistan in 2017. Nasys Group is owned by Chinese. Nasys Group has got 3 products 1. Tatu Mobility 2. Fresh One 3. Dazaran. Tatu Mobility is an Open and Creative Ecosystem Platform, special to provide Instant Services within city for Delivery, Freight, Taxi, Errands, Media (“DF-TEM”) . All Customers, Drivers, Partners, Employees and Other concerns will get benefits on Timesaco Platform. Fresh One is an online grocery platform and Dazaran is E-Commerce system.
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