I. Brand Image • Maintaining the brand image to the highest standards • To ensure that the showroom and all displays are neat and tidy at all times • To ensure that all window displays are executed on time • Responsibility for display of all marketing items
II. Customer Service • To ensure that customers are extended the highest levels of customer service at all times. • To deal promptly with Customer complaints • Assists in responding to and dealing with customer communication by email, fax and telephone
III. Sales Targets • To assist the Showroom Manager in ensuring that sales targets are achieved, if not exceeded. • To maximize sales opportunities.
IV. Financial • Assists in implementing internal controls relating to financial and retails operations, and reviews and recommends revisions and improvements, as needed • To assist with the financial reporting, budget and sales forecasting • Involve in the preparation of all costing for retail items
V. Procurement, Warehouse, Inventory and Logistics • Involve in the selection until the delivery of the orders from the Suppliers • Plans and monitors the storage, delivery and dispatch of orders • Oversees stock control and processing orders • Ensures quality, delivery budget and environmental objectives are met • Keeping stock control systems up to date and involve in annual stock taking • Plans future capacity requirements and oversees various inventory items to determine what is selling, what is not selling and which ones are selling out and need to be re-ordered. • Determine if a certain manufacturer gets frequent complaints, thus warranting a switch to a similar provider.
National Drapery and Furniture (NDF) has been recognized as a leader in the exquisite design and masterful creation of the world’s finest traditional, transitional, and contemporary custom furniture over 30 years. We have been providing interior design, facility management and CAD related services f ...Read More