Posted Aug 24, 2018 3 views
- Should have experience in operating Candela Retail Software
- install and configure computer hardware operating systems and applications
- monitor and maintain computer systems and networks
- talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
- troubleshoot system and network problems, diagnosing and solving hardware or software faults
- replace parts as required
- provide support, including procedural documentation and relevant reports
- follow diagrams and written instructions to repair a fault or set up a system
- support the roll-out of new applications
- set up new users' accounts and profiles and deal with password issues
- respond within agreed time limits to call-outs
- work continuously on a task until completion (or referral to third parties, if appropriate)
- prioritise and manage many open cases at one time
- rapidly establish a good working relationship with customers and other professionals, such as software developers
- Basic know-how of operating online sales/E-commerce portal
- test and evaluate new technology
- conduct electrical safety checks on computer equipment.
Job Details
Naturals Food Store
Retail Business: Naturals Food Store brings pure, natural & healthy food grown and sourced from natural and traceable systems. It is a one-stop shop for healthy grocery shopping as we aim to provide customers with safe & healthy products. We also offer a wide range of gluten-free, organic & non-GMO products. Being growers/ farmers of Horticulture, Dairy & Livestock, we better understand and value the need to provide natural and healthy products.
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