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Job Description

The Corporate Affairs & Public Relations Manager is responsible to the Managing Director for developing, coordinating and implementing the Corporation’s Communications and Public Relations strategy to build relationships and communicate a positive image & brand of Kenya Railways.

The key roles include and not limited to:

  • Developing and implementing appropriate Corporate Affairs strategies, programmes, and policies for all stakeholders to achieve positive image & brand.
  • Designing programmes to create and maintain a positive image of the corporation to the external publics.
  • Managing the production and dissemination of information with targeted publics through appropriate channels in line with the corporate mission and vision.
  • Managing the Corporation's Customer Care function to enhance client satisfaction in line with the Corporation's Service Delivery Charter.
  • Managing and coordinating research into stakeholder's perceptions and image of the Corporation, to achieve positive reputation for the Corporation.
  • Leading the implementation of the Corporation's media-relations strategy to enhance goodwill and positive coverage for the Corporation.
  • Planning & managing the Corporation’s key events.
  • Managing the development and implementation of Corporate Social Responsibility programmes.
  • Developing and implementing crisis management strategies to alleviate crisis situations and maintain positive reputation.
  • Advising senior management on key strategic communications to uphold a positive image and reputation for the Corporation.
  • Management of the Corporate Affairs Department budget.
  • Preparing, managing and monitoring the department’s budgets.
  • Leading, motivating and developing the departmental staff to achieve business and people objectives

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Degree Title:
Career Level:
Department Head
3 Years - 5 Years
Apply Before:
Nov 08, 2020
Posting Date:
Oct 07, 2020
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