Selected candidate will be responsible;
· Maintaining a positive, empathetic and professional attitude toward customers at all times.
· Responding promptly to customer inquiries.
· Carefully handle calls from the customers as per KPI’s and solve their issues regarding billings.
· Carefully handle receipts, invoices, payments and maintain records through data entry and filing.
· Should be confident, Team player Multi-tasking and Excellent verbal and written communication skills are required along with an ability to work in teams under pressure.
· Identifying customers’ needs, provide information and providing better solutions.
Future Growth and Benefits:
· Annual as well as fast track promotion opportunity.
· Organization sponsored certification facility
· Round the year trainings
· Performance based incentives.
· Opportunity to be part of interviews and become official trainer.
· Medical, provident fund, annual raise, leave encashment etc.
· Friendly and motivated work environment.
· Selected Candidate will have to sign a contract of One Year.
Nayatel’s FTTH network has transformed Islamabad into one of the most connected and optically wired cities of the world. In line with traditions of MBL, Nayatel purely focuses on quality and customer service. In fact, both MBL and NTL have re-written the quality of service parameters in Pakistani co ...Read More