Posted Apr 22, 2019 5 views
We are a subsidiary of a Canadian Company who have recently started operations in Pakistan. We require the services of individuals with an aptitude for working in a Call Center environment.
Our clients are mostly Multi-national Banks who we service out of our Islamabad Office.
Job Description:
- Make our-bound calls to the bank provided numbers to confirm if the contact information provided is correct.
- Use social media platforms as well as websites like Rozee, Naukri Gulf and Pipl to skip trace individuals who's contact details are not updated.
- Perform initial negotiation with the customers to settle his outstanding liability with the bank.
- Pass on hot leads to the collection agents so that they can negotiate a settlement with the customer.
- Update CRM
The office location is in G-8 Markaz.
Office working hours are Saturday to Thursday 9am - 5pm (Friday Off and 1st Saturday of the month is off)
The job pays a base salary plus performance-based commission.
Job Details
NCRI Pakistan Pvt Ltd
NCRI Pakistan Pvt Ltd
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