Customer Service Representative - CSR

Nest Leap Unverified

Multiple Cities, Pakistan

Posted Oct 15, 2020 323 views Report Job

PKR. 25,000 - 35,000/Month

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Job Description

We are analyzing interactions that occur between phone agents and customers that call their business.  

• Responsible for performing analysis of recorded phone calls 

• Responsible for identifying key words and phrases that occur in the recordings, analyzing result set and search queries and identifying if calls were flagged correctly

• Requires excellent English comprehension and writing skills

• Must be an analytic thinker and have the ability to work independently and collaboratively

• Work requires extensive use of Excel and proprietary software systems

• Does not require direct interaction with customers

• Reliable, high-speed internet connection mandatory

• Should be a good team player

Job Details

Job Channel:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Gender:
Female
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Nov 15, 2020
Posting Date:
Oct 15, 2020
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Nest Leap

Real Estate/Property · 11-50 employees - Karachi, Lahore, Quetta, Rawalpindi

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