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Network Support Engineer

Confidential

Multiple Cities, Pakistan

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Posted Apr 11, 2017 6 views

Company Profile:

We are a IT firm providing third-party IT services worldwide. Our services include Break-Fixes, Roll-Outs, Data Center Support, Cisco Support, Network & Desktop Support, End User Computing, IT Stock Storages.

You will be part of our back-end support office based in Rawalpindi.

We require Technical Support Engineer for our company.

Essential Requirements

Remote Technical Support:

Remote Technical Support:-

4+ year experience
CISCO / CCNA certified
Very strong knowledge of Microsoft and desktop support.
Cisco/networking knowledge.
Advanced PC/Laptop/Server and other hardware knowledge
Excellent theoretical/Practical concepts
Flexibility to work on odd hours.
Ability to troubleshoot internal IT infrastructure issues
Strong hands-on experience implementing and troubleshooting Cisco networking equipment, protocols, and features e.g. Cisco routers, ASA series Firewalls, routers, switches, LAN/WLAN issues.
Knowledge and troubleshooting of TCP/IP, LAN/WAN, DHCP Server, NAT, SSID, WPA/WPA2, TKIP, AES, VPN, TELNET, FTP, HTTP, SMTP, POP3, SNMP, DNS, PING.
Experience with Windows 2003/2008 Server
The candidate will provide technical solutions to clients from identification through to implementation.
The candidate will conduct technical discussions and trainings session with clients and our field engineers.
The candidate will be fully involved online in the execution of the all IT related Projects.
The candidate will guide and train the field engineers for the relevant tasks.
Good understanding of hardware like switches and routers, servers, integrated services, WAN, LAN Modules, VPN, -Security, wireless and network protocols like BGP, OSPF etc.
Corresponding with international clients through emails and calls.
Good communication skills