Posted Oct 17, 2019 6 views
Here at Nexasol BPO, we are a leading company . We are hiring experienced and fresh Customer Service Representative to join our existing top-notch team. If you're a hard-working professional or non-professional, Nexasol BPO is a great place to grow your career. You'll be glad you applied here.
Responsibilities :- Sales supervisor required who could handle the team and supervise the floor. (for supervisor position)
- Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
- Document all inquires, requests, resolutions, and follow-up tasks
- Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
- Display a courteous and empathetic attitude to all customers
- Perform research to answer customer inquiries and requests
- Grow existing customer accounts through exceptional customer service and effective sales techniques
- Meet quantitative performance metrics as outlined
- Keep customer accounts current by updating databases during calls
Job Details
Nexa Solution is a reputable Company providing its services to our USA clients engaged in contact centre and business process outsourcing services, sale of computer hardware & software systems and providing IT solutions and PRINTING and Packaging in the USA .
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