Posted Jun 28, 2022 68 views
We are looking for an experienced customer service representative to join our team.
This is E-Commerce customer service where you have to complete the process of order fulfillment. You must have great verbal communication skills and be proficient with social media chat in English.
Responsibilities & requirements
- MUST have 1-year of customer service experience relating to E-Commerce
- Guiding customers in a professional manner
- Upselling skills
- Order confirmation, processing, And Dashboard updating
- Timely response on Whatsapp/Facebook chat
- Assist consumers with returns, refunds, and other order-related inquiries
- Liaison with internal team to complete any relevant task
- Helping team in order dispatching
Timings: 10am-7pm
Job Details
Next Age Technologies Pvt Ltd
pNext AgeTechnologies With offices in Doha, Surrey and Lahore, NextAge Technologies has been providing Internet and software solutions for small and large businesses alike since 1999. With unparalleled expertise, personalized customer service and cutting edge solutions, NextAge Technologies is focused on the delivery of business-driven Internet solutions and an excellent client experience. Our services are driven from direct client feedback and changing market forces. Our goal is to offer the best value for business-driven Internet development. With most of our team-holding graduate degrees and post-graduate degrees in Computer Science and Software Engineering, we count Business Consultants, Business Analysts, Project Managers, Computer Programmers, Network Administrators, database administrators, and multimedia designers as valued contributors to our team/p
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