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Job Description

Nextbridge Pvt Ltd immediately requires 1 x Call / Monitoring Center Lead for one of its offices based in Johar Town, Lahore.

Requirements:

Experience: 3 years +

Education: Bachelors 

Description:

  • Proficient in English communication.
  • Leadership and organizational skills with people management skill.
  • Sound knowledge of System handling and MS office.
  • Interest in market dynamics along with business sense
  • Attention to detail and ability to multitask.
  • Cool tempered with can do attitude.
  • Approve adjustments and monitor agents/executives for quality.
  • Provide timely, accurate and effective feedback regarding job performance.
  • Experience of managing teams of more than 5 people.
  • Adequate knowledge of organizational effectiveness and operations management.
  • Ability to effectively communicate with all levels of the organization.
  • Must be willing to work 6 days a week to manage both of the following shifts:
  1. Shift 1 (9am to 6pm) -    morning
  2. Shift 2 (1am to 10am) -  night

Remuneration Package:

Gross salary as per experience

a) During Probation period:

  • 3 sick/casual leaves 
  • Company subsidized lunch/dinner
  • Night shift allowance
  • Travelling allowance for female staff
  • DayCare facility for female staff's children 

b) After completion of Probation period (Permanent Employee is entitled to the following benefits):

  • Provident Fund
  • Medical Coverage/IPD (Hospitalization coverage for Employee, Spouse and Children)
  • Medical Coverage Outdoor/OPD for (Employee, Parents, Spouse and Children) 
  • Annual Increment 
  • Leave encashment at year end (max 10 leaves can be en-cashed)
  • Company subsidized lunch/dinner
  • 10 sick/casual leaves + 10 annual leaves 
  • Night shift allowance 
  • Travelling allowance for female staff
  • DayCare facility for female staff's children

Job Details

Total Positions:
1 Post
Job Shift:
Rotating
Job Type:
Job Location:
Johar Town, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
3 Years (Experience in a similar capacity and excellent English communication skills are a must.)
Apply Before:
Jan 15, 2020
Posting Date:
Dec 16, 2019
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Nextbridge (Pvt) Ltd

Information Technology · 301-600 employees - Lahore

pNextbridge began as a one-man company, by the founder Mubashir Mian himself. We have been working in multiple development technologies since our inception in 1996; staying at par with the latest trends and demands of the industry. Besides being trusted by some multinational business giants, most of ...Read More

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