Call Center Coordinator

NineSol Technologies Verified

Islamabad , Pakistan

Posted Jan 21, 2020 128 views Report Job

PKR. 10,000 - 20,000/Month

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Job Description

No sales Involved. Candidates with the Domicile of Punjab and Islamabad shall apply only. Its a night shift job from 10:00 PM to 07:00 AM.

  • Answer incoming calls to provide information on company's product and services. Resolve customer complaints via phone, email, mail, or social media.
  • Receive customers request by telephone or email, analyze requests, provide information requested or ascertain who best can provide the information, and routes the request to the proper person.
  • Regularly provides feedback on the soundness and effectiveness of the customer service department’s policies and procedures.
  • Facilitates the collection of competitive information in order to monitor business trends and opportunities.
  • Prepare, generate and distribute daily reports and order acknowledgements to appropriate personnel.
  • Responsible for notifying administration of any required updates of customer records on the organization’s internal database.

Skills Required:

  • Excellent spoken English is required
  • Call Center experience will be a plus
  • Must be punctual
  • Must be a quick learner

Job Details

Total Positions:
4 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Bachelors
Degree Title:
B.A, B.Com,BBA
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Feb 20, 2020
Posting Date:
Jan 21, 2020
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NineSol Technologies

Information Technology · 101-300 employees - Islamabad

History: NineSol Technologies is a leading information technology organization experienced in providing web designing and development, internet marketing and mobile application development. NineSol Technologies has been in operation for the last seven years, and has developed a reputable and renown ...Read More

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