Customer Service Representative

NineSol Technologies Verified

Islamabad , Pakistan

Posted Feb 19, 2021 39 views Report Job

PKR. 15,000 - 25,000/Month

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Job Description

Ninesol Technologies are looking for a young and energetic CSR's to join our team with good English communication skills and ability to work in the night/rotating shift

No sale Involved

Responsibilities

1. Answer incoming calls to provide information on company's product and services. Resolve customer complaints via phone, email, or social media.

2. Receive customers request by telephone or email, analyze requests, provide information requested or ascertain who best can provide the information, and routes the request to the proper person.

3. Regularly provides feedback on the soundness and effectiveness of the customer service department’s policies and procedures.

4. Facilitates the collection of competitive information in order to monitor business trends and opportunities.

5. Prepare, generate and distribute daily reports and order acknowledgments to appropriate personnel.

6. Responsible for notifying administration of any required updates of customer records on the organization’s internal database.

Requirements

  1. Excellent English Communication skills.
  2. Ability to work in the night/rotating shift.

Note: Night Shift (Time 10:00 pm to 7:00 am)

Job Details

Total Positions:
4 Posts
Job Shift:
Third Shift (Night)
Job Type:
Department:
Customer Support Representative
Job Location:
Gender:
Male
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Mar 20, 2021
Posting Date:
Feb 19, 2021
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NineSol Technologies

Information Technology · 101-300 employees - Islamabad

History: NineSol Technologies is a leading information technology organization experienced in providing web designing and development, internet marketing and mobile application development. NineSol Technologies has been in operation for the last seven years, and has developed a reputable and renown ...Read More

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