Posted May 07, 2019 12 views
Job Description
No sale Involved
1. Answer incoming calls to provide information on company's product and services. Resolve customer complaints via phone, emaill, or social media.
2. Receive customers request by telephone or email, analyze requests, provide information requested or ascertain who best can provide the information, and routes the request to the proper person.
3. Regularly provides feedback on the soundness and effectiveness of the customer service department’s policies and procedures.
4. Facilitates the collection of competitive information in order to monitor business trends and opportunities.
5. Prepare, generate and distribute daily reports and order acknowledgements to appropriate personnel.
6. Responsible for notifying administration of any required updates of customer records on the organization’s internal database.
Shift Timing : 10:00 PM - 07:00 AM
Job Details
NineSol Technologies
History: NineSol Technologies is a leading information technology organization experienced in providing web designing and development, internet marketing and mobile application development. NineSol Technologies has been in operation for the last seven years, and has developed a reputable and renowned position in international IT industry. Our web design company is situated in various offshore locations having focus at USA / Canada based customers. It has a team of highly qualified professionals who are experts in providing the perfect solution to our customers to meet their requirements. What We Do: NineSol Technologies plans, designs, and develops bespoke websites, web apps, and other digital products in a way that clients can harnesses mobility and fulfills the demands of the technological haze. Either onsite or offsite, you will get flexibly implemented strategies on various enterprises. With the help of our conceptual communicational strategies, clients can base their web projects and meet the needs of the target audiences. From custom app deliverance for both android and iPhone, we actualize mobile solutions so that you can also deliver the most exceptional in the App Stores. With NineSol Technologies, you are sure to achieve that as we are skilled with heavy web developmental techniques, and have decades of experience in website design, web application development and software customization. Our other media expertise includes: -Mobile applications development for iOS, and Android - Website design and development - Internet marketing services to provide better value and revenue generation for our customers Our professional designers are available 24*7, to ensure high standards of information technology services. Mission: Our mission is to help customers achieve their business objectives while making happier employees, happier clients and an ever-growing NineSol Technologies. Careers: NineSol Technologies encourages fresh graduates in hiring and retaining exp
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