Customer Service Representative

NineSol Technologies Verified

Islamabad , Pakistan

Posted Jul 15, 2019 263 views

PKR. 15,000 - 20,000/Month

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Job Description

Job Description

No sale Involved

1. Answer incoming calls to provide information on company's product and services. Resolve customer complaints via phone, emaill, or social media.

2. Receive customers request by telephone or email, analyze requests, provide information requested or ascertain who best can provide the information, and routes the request to the proper person.

3. Regularly provides feedback on the soundness and effectiveness of the customer service department’s policies and procedures.

4. Facilitates the collection of competitive information in order to monitor business trends and opportunities.

5. Prepare, generate and distribute daily reports and order acknowledgements to appropriate personnel.

6. Responsible for notifying administration of any required updates of customer records on the organization’s internal database.

Shift Timing : 10:00 PM - 07:00 AM

Job Details

Total Positions:
3 Posts
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Department:
Customer Support Representative
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Degree Title:
FA, BA, BBA, BSC
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Aug 15, 2019
Posting Date:
Jul 15, 2019
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NineSol Technologies

Information Technology · 101-300 employees - Islamabad

History: NineSol Technologies is a leading information technology organization experienced in providing web designing and development, internet marketing and mobile application development. NineSol Technologies has been in operation for the last seven years, and has developed a reputable and renown ...Read More

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