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Information Officer

NineSol Technologies Verified

Multiple Cities, Pakistan

Posted Jan 10, 2017 8 views

PKR. 10,000 - 20,000/Month

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Job Description

No sales Involved. Candidates with the Domicile of Punjab and Islamabad shall apply only. Its a night shift job from 10:00PM to 07:00AM. Transport available for females only.

  1. Answer incoming calls to provide information on company's product and services. Resolve customer complaints via phone, email, mail, or social media.
  2. Receive customers request by telephone or email, analyze requests, provide information requested or ascertain who best can provide the information, and routes the request to the proper person.
  3. Regularly provides feedback on the soundness and effectiveness of the customer service department’s policies and procedures.
  4. Facilitates the collection of competitive information in order to monitor business trends and opportunities.
  5. Prepare, generate and distribute daily reports and order acknowledgements to appropriate personnel.
  6. Responsible for notifying administration of any required updates of customer records on the organization’s internal database.

Skills Required:

  • Excellent spoken English is required
  • Call Center experience will be a plus
  • Must be punctual
  • Must be a quick learner

Job Details

Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Gender:
Male
Minimum Education:
Intermediate/A-Level
Degree Title:
Matric/Intermediate/B.A/B.Com
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Feb 10, 2017
Posting Date:
Jan 10, 2017
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NineSol Technologies

Information Technology · 101-300 employees - Islamabad, Rawalpindi

History: NineSol Technologies is a leading information technology organization experienced in providing web designing and development, internet marketing and mobile application development. NineSol Technologies has been in operation for the last seven years, and has developed a reputable and renown ...Read More

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