Customer Services Representative

Nishat Hotel & Properties Limited Verified

Lahore , Pakistan

Posted Sep 03, 2018 1123 views

PKR. 20,000 - 25,000/Month

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Job Description

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Bachelor (14 Years)
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Oct 01, 2018
Posting Date:
Sep 03, 2018
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Nishat Hotel & Properties Limited

Hospitality · 1001-1500 employees - Lahore

Enter the world of Emporium Mall and experience the mesmerizing winds of a majestic change. It is a city within a city, encapsulating a world away from the hustle bustle of the human race. An escape to the relaxing breeze of tranquility, a midst the exuberance of the most distinguished and cultur ...Read More

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