Posted Sep 03, 2018 7 views
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Job Details
Nishat Hotel & Properties Limited
Enter the world of Emporium Mall and experience the mesmerizing winds of a majestic change. It is a city within a city, encapsulating a world away from the hustle bustle of the human race. An escape to the relaxing breeze of tranquility, a midst the exuberance of the most distinguished and culturally rich city of Lahore, The Emporium Mall stands tall as an exemplary illustration of future living. With an undisputed arrangement of modern structure, it is a one-of-its-kind retail experience giving shoppers something to hold on to. Housed on four massive floors, The Emporium Mall is the only spot for those who are individualistically glued to taste and style and those who are looking for some of the best international and local brands and the most sought after restaurants for culinary delight. The mall is also home to an impressive eight-screen Cineplex, banquet halls for all occasions, a children’s recreational zone, a renowned boutique hotel and a hypermarket for all kinds of shopping requirements. It is the only such medley of retail and leisure perfection, designed by UK-based architectural firm AHR-Global for a rich indulging experience to enjoy the flavours of the world. Dominating the hip urban Lahore’s skyline and setting precedence for eminence in quality shopping, hospitality and the concept of exclusive customer service, The Emporium Mall is a place where there is much to explore and much to experience.
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