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Telesales Verifier

NY Softs Verified

Karachi, Pakistan

Posted Aug 01, 2017 98 views

PKR. 45,000 - 60,000/Month

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Job Description

  • 1-3 years of work experience in International Voice process (Sales/Verifier/Quality)
  • Should have exposure to audit the sales calls of agents
  • Maintain quality as per the standard
  • Should be good in MIS and data uploading
  • Auditing the agent's Call and sharing the feedback to the respective team members
  • Verifying and closing calls
  • Identify, research, and resolve customer issues using the computer system
  • Recommend process improvements
  • Computer literate with the ability to learn customer service software applications. Duties require professional verbal and written communication skills and the ability to type 25 wpm.This is normally acquired through one to three years of office experience
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests
  • Perform customer verifications
  • Organize workflow to meet customer timeframes

 

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
I.I Chandriger Road, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
1 Year - 3 Years
Apply Before:
Sep 01, 2017
Posting Date:
Aug 01, 2017
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NY Softs

Information Technology · 11-50 employees - Karachi

NY Softs

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