We are looking for young, talented, well-spoken person for our Customer support department.

Candidate must have at least 1 year hand on experience on any business applications, preference would be given to those candidates having good knowledge of accounts.

Main Responsibilities:

  • Attend customer calls, prioritizes and responds to customer issues by phone, email and remote support tools.
  • Clearly understand and try to resolves common issues at his own
  • Communicate to higher technical team for solution of unresolved cases or development as needed.
  • Utilizes product knowledge to describe functions, features and details to customers over the phone.
  • Ready to visit anytime client premises within city for trainings or better understanding of customer issues.
  • Performs other administrative duties and special projects associated with Customer and Technical support.

 

 

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Department:
SOFTWARE SUPPORT DEPARTMENT
Job Location:
Gender:
Male
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Aug 24, 2018
Posting Date:
Jul 23, 2018

Office Automation Services

Information Technology · 11-50 employees - Karachi

OAS is a well known software company in the field of customized software solutions. OAS has developed many products for different industries and continuously upgrading them to latest technologies. Our expertise is in Shipping and Logistics industry

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