Fluent English a MUSTThis is a remote position is based in Pakistan (Work from home).
Responsibilities
- Acquiring and developing trust relationships with a portfolio of major clients (global/regional institutional/VIP clients)
- Expanding the relationships with existing customers by sustained communication, understanding of their needs
- Building key customer service processes and systems, formulating management rules, and tracking the status of key customers
- Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions
Requirements
- At least 5-8 years working experience in sales and client services function with international financial background in banking, investments, etc
- Client portfolio including institutional clients, HNW individuals, private bank customers with brokers, futures institutions or commercial banks, etc
- Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance and sales skills, able to work under pressure
- Passionate about crypto. Knowledge about Bitcoin & crypto and Industry experience would be of an advantage
- Fluent English is a must
Skills
Job Details
OKEx
OKEx is an innovative cryptocurrency exchange with advanced financial services. We rely on blockchain technology to provide everything you need for wise trading and investment. OKEx adopts blockchain to build the next-gen financial ecosystem. We strive to eliminate financial barriers, evolve the global economy, and change the world for better. We never stop to innovate and improve our user experience to make cryptocurrency trading and investing available for everyone.
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