Assistant Manager Customer Service

Omega Residencia Verified

Lahore , Pakistan

Posted Jan 09, 2020 308 views Report Job

PKR. 30,000 - 40,000/Month

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Job Description

Omega Villas (pvt) Ltd. is in need of a Assistant Manager Customer services.

The person must have the following skills.

  • Define and communicate customer service standards and assess customer service contracts.
  • Building and maintain profitable relationship with key Customers/Dealers.
  • Direct the daily operations of the customer service team. Plan, prioritize and delegate work tasks to ensure proper functioning of the department.
  • Ensure the necessary resources and tools are available for quality customer service delivery.
  • Review customer complaints, track customer complaint resolution, handle complex and escalated customer service issues.
  • Monitor accuracy of reporting and data base information; analyze relevant data to determine customer service outputs.Identify and implement strategies to improve quality of service, productivity and profitability.

Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Masters
Career Level:
Experienced Professional
Minimum Experience:
2 Years (Similar field experience)
Apply Before:
Feb 04, 2020
Posting Date:
Jan 09, 2020
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Omega Residencia

Real Estate/Property · 51-100 employees - Lahore

pOmega Villas (Pvt) Ltd. is a lush green pollution free housing society. Its located Near Faizpur Interchange Main Sharaqpur Road Lahore. Omega Villas Lahore, planned an area of 1600 Kanal, a self-contained, gated community equipped with all amenities of life. Omega Villas consists of mainly two pro ...Read More

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