Posted Jan 09, 2020 4 views
Omega Villas (pvt) Ltd. is in need of a Assistant Manager Customer services.
The person must have the following skills.
- Define and communicate customer service standards and assess customer service contracts.
- Building and maintain profitable relationship with key Customers/Dealers.
- Direct the daily operations of the customer service team. Plan, prioritize and delegate work tasks to ensure proper functioning of the department.
- Ensure the necessary resources and tools are available for quality customer service delivery.
- Review customer complaints, track customer complaint resolution, handle complex and escalated customer service issues.
- Monitor accuracy of reporting and data base information; analyze relevant data to determine customer service outputs.Identify and implement strategies to improve quality of service, productivity and profitability.
Skills
Job Details
Omega Group
Omega Villas (Pvt) Ltd. is a lush green pollution free housing society. Its located Near Faizpur Interchange Main Sharaqpur Road Lahore. Omega Villas Lahore, planned an area of 1600 Kanal, a self-contained, gated community equipped with all amenities of life. Omega Villas consists of mainly two projects i-e Omega Residencia & Omega Homes. We have developed Omega Residencia Sector "A" and Sector "B" respectively./p
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