Posted Aug 13, 2022 593 views
- A Call Center Representative or Agent helps customers with their questions and addresses issues regarding products or services.
- They are responsible for providing support from start to finish to resolve customer inquiries or concerns.
- A Call Center Representative is in charge of answering customer calls, listening to their concerns and solving problems.
- They handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need.
- A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
- They should also have excellent listening and problem-solving skills to provide the information or solutions their customers need.
- Call Center Representatives work directly with customers on various issues and questions.
- In addition, Call Center Representatives also may have to work with Department Managers to ensure customer satisfaction and resolve all problems.
Job Details
Omega Group
Omega Villas (Pvt) Ltd. is a lush green pollution free housing society. Its located Near Faizpur Interchange Main Sharaqpur Road Lahore. Omega Villas Lahore, planned an area of 1600 Kanal, a self-contained, gated community equipped with all amenities of life. Omega Villas consists of mainly two projects i-e Omega Residencia & Omega Homes. We have developed Omega Residencia Sector "A" and Sector "B" respectively./p
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