Posted Mar 25, 2023 363 views
Customer service officer will act as the face of a company and directly work with customers to answer their questions or provide additional support where needed. They work in every industry that has a customer pool.
- This is an entry-level position that doesn’t typically require any formal education.
- Candidates who work well with people while employing excellent interpersonal communication skills are good fits for this role.
- Many customer service officers work traditional office hours, but there are a select few who work for employers that provide around-the-clock customer support. In these cases.
- Customer service officers report directly to shift supervisors.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
Job Details
Work Environment
Supervisor’s gender:
Percentage of female coworkers:
Omega Group
Omega Villas (Pvt) Ltd. is a lush green pollution free housing society. Its located Near Faizpur Interchange Main Sharaqpur Road Lahore. Omega Villas Lahore, planned an area of 1600 Kanal, a self-contained, gated community equipped with all amenities of life. Omega Villas consists of mainly two projects i-e Omega Residencia & Omega Homes. We have developed Omega Residencia Sector "A" and Sector "B" respectively./p
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