• Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way

Job Details

Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gulshan-e-Iqbal, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Degree Title:
Intermediate / A-level
Career Level:
Entry Level
Experience:
Fresh - 1 Year
Apply Before:
Nov 03, 2016
Posting Date:
Oct 03, 2016

OneTen Communication

Information Technology · 51-100 employees - Karachi

pOneTen Communication/p

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