Process daily orders and responsible for the sales and profits of the e-store
Provide exceptional customer service and resolve customer problems or complaints by determining optimal solutions
Communicate, execute, and manage e-marketing plans in cooperation with other team members who have been in charge of different e-marketing channels such as social media (facebook/twitter), or search engine optimization
Keep close contact with suppliers and maintain adequate store supplies
Manage store revenue, including cash handling and execute and monitor loss prevention and shrink programs.
Manage all store operational issues, including store housekeeping, store administrative duties, physical inventories, price changes, etc.
Successful candidates should be able to cite significant achievements, demonstrating their ability to handle all aspects of retail operational and merchandising management issues, from the delivery of stock to the store to the final sale of the product to the customer.
Manage speed of service results, controls inventory that is used for service orders, and is responsible for the overall organization and appearance of the service.
Ensure all orders are properly documented and released for pick-up
Responsible for preparation of work schedules.
Excellent communication skills and proficiency in English
Good knowledge of standard Microsoft Office programs
Strong experience in store operation management and customer service
Demonstrated understanding of online marketing
Experience in Analytics software/work experience in foreign companies/having overseas education is an advantage
Note: You must take this online test to complete your job application. Click the button to take the test now or visit your dashboard to take it later. You can also find a link to this test in your registered email address.