About Company:
We are an IT firm providing third-party IT services worldwide. Our services include Break-Fixes, Roll-Outs, Data Center Support, Cisco Support, Network & Desktop Support, End User Computing, IT Stock Storages.
You will be part of our backend support office based in Bahria Town, Phase 4, Rawalpindi.Females are encourged to apply.
Job description:
- Devising and maintaining office systems, including data management;
- System design and implementation;
- Define policies and strategies for smooth running of operations of an IT company
- Managing operational teams;
- Ensuring smooth running of operations
- Designing and developing quality assurance mechanisms;
- Designing and developing SOPs of IT operations;
- Preparing documentation, briefing papers, reports and presentations for clients on behalf of management;
- Developing timelines for operations/projects deliverables
- Looking after administration matters of sub office;
- Using IT systems/soft wares to keep track of projects/tasks progress;
- Communication with international clients;
- Overseeing the costing and billing of operations;
- Prepare and maintain all projects/operations documentation including service delivery plans;
- Leading and directing Project/Operations team members.
- Taking the meeting minutes where applicable and follow up with relevant department head.
- Carrying out background research on assigned task and presenting findings;
- Any other task assigned by VP.
- Get an idea (your own or received from VP/Top management ), document it, design implementation plan covering logistical, financial, technical and human resource needs of an IT Company.
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