Service Incharge
Orient Electronics Pvt Ltd
Rahimyar Khan , Pakistan
Posted 5 days ago
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CloseJob Description
Orient Electronics is looking for Service Incharge for its Branch Office - Rahimyar Khan.
- Supervises and monitors daily operation of ASC, HA & AV field support personal.
- Overseas ASC, HA & AV technical training conducted by the ASC, HA & AV field support engineers.
- Monitors authorized SC performance and ensure that service Center must meet the required target set forth by H.O.
- Follow all OSPN activity as guided by Head Office.
- To provide technical support as per SOP in sale return cases.
- To review critically all replacement cases according to provided standard guideline and procedures before send to H.O for approved.
- Review and updates of new service policies and procedures relating to the various areas in the HA & AV services.
- Inform the other service Incharge of any product liability issue.
- Co-ordinate with ASC, HA & AV field support team and Q.C Deptt: on escalation Issues, relating to quality concern parts availabilities and repair issues.
- Conduct periodic audits of HA ASC between to ensure compliance to Orient/Mitsubishi /Samsung standard.
- To visit dealer shop on weekly bases and send its report to Head Office.
- To keep involve branch managers well in time in all administrative mater including Senior Manager CS.
- To deposit all daily collection amount to the branch accountant on daily basis.
- To close all received complaints within 48 Hours with all relevant documentation.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Department:
Customer Service
Job Location:
Gender:
Male
Age:
22 - 35 Years
Minimum Education:
Bachelors
Degree Title:
DAE Mechanical, B.Tech Mechanical, BE Mechanical, Bs Mechanical
Career Level:
Experienced Professional
Experience:
4 Years - 6 Years (of experience in home appliance industry.)
Apply Before:
Feb 01, 2021
Posting Date:
Jan 13, 2021
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Orient Electronics Pvt Ltd
Manufacturing · 2001-2500 employees - Rahimyar Khan
The Beginning of OGC: Orient appeared on the horizons of trading business of Pakistan in 1957. The GROUP started with the establishment of Orient Colour Labs, a humble business in photo optics and photo finishing and in just 40 years of operations it has developed into one of the largest trading com ...Read More
