• Excellent communication skills (drafting & speaking) in order to communicate with Foreign clients and engineers
• Remote IT Support
• Providing technical support/training for systems and networks via Skype or Telephone
• Remote Network Troubleshooting with engineers
• The candidate should be able to work in a very competitive environment.
• Multi-tasking skills
• Flexibility to work in 24/7 shifts
• Responsible for supporting and maintaining the servers and Desktop operating systems, plus general maintenance of all IT-related hardware/software, cabling
• Cisco devices related work experience
• Collaborate with other professionals to maintain standards and functionality
• Excellent organizational and coordination abilities
• Ability to work in pressure situation
• Talking to engineer or clients through a series of actions, either email, skype or over the telephone to help set up systems or resolve issues
Requirements:
• Should have Less than 1 Year experience in the same field
• Certification (MCSE, CCNA) is a plus
• BSCS or MCS, Computer engineer
GAICHU Management Services is a professional and highly efficient team of seasoned IT outsourcing experts. When it comes to taking care of your company's managed IT needs, we have a solid track record for expert delivery, our team knows exactly what to do. We have seen it all, and done it all, in our many years of providing services to clients, who are industry leaders in their respective fields. .