Use product knowledge to showcase the solutions that our company can offer to prospects
Use database, CRM, or other software to track progress with new prospects.
Maintain contact with existing clients to make sure they are satisfied.
Generate sales leads.
Identify and assess customers’ needs to achieve satisfaction.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Proven outbound sales experience of minimum 2 years.
Ability to develop strong, lasting relationships.
Ability to convince and persuade.
A proven track record of meeting and exceeding past sales objectives.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Customer orientation and ability to adapt/respond to different types of characters.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Minimum A-Level certification or Bachelor’s degree in any discipline.
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