Hi! We're looking for a fluent English speaking Customer Support Executive to assist our customers.

  • To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust.
  • We need your help to continue maintaining our reputation as a company that offers excellent customer support during all sales and after-sales procedures!
  • Respond to customer queries in a timely and accurate way, via call, email, or chat.
  • Inquire, clarify, and confirm customer requirements and understanding of the solution.
  • Provide additional customer education as needed
  • Follow up with customers to ensure their issues are resolved
  • Gather customer feedback and share it with the management of the company.
  • Peak with customers in a courteous, friendly, and professional manner using protocol procedures
  • Fluent English
  • Familiarity with our industry is a plus..
  • Experience using help desk software and remote support tools.
  • Understanding of how CRM systems work.
  • Excellent communication and problem-solving skills
  • Must have hands-on experience in using excel, MS – word, outlook, and other email clients.
  • The candidate must have excellent written and spoken business English.
  • Multi-tasking abilities
  • Must have a positive attitude when dealing with customers.
  • Patience when handling tough cases.
  • The candidate must possess his own conveyance
  • The candidate must be fluent in Speaking neutral or American English.
  • Candidates must be passed O or A-Levels in terms of their education.

Job Details

Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Korangi Industrial Area, Karachi, Pakistan
Gender:
Male
Age:
20 - 28 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Oct 15, 2021
Posting Date:
Sep 14, 2021

Overseas Business Corporation

Fast Moving Consumer Goods (FMCG) · 1-10 employees - Karachi

Importers and Distributors of Fast Moving Consumer Goods.

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