Are you someone who has a talent for all things tech?Overstep Services is looking good Dialer Administrator in our Zone. Do you have knowledge of a dialer system and how it works in a call center or customer contact center environment? Can you multitask and balance many projects and duties? If so, working as a Dialer Administrator might be right for you.
Dialer Administrators work to help ensure company call centers run as effectively and efficiently as possible. They help manage the company’s important dialer system, which routes calls, auto dials, or predictive dials outbound numbers for agents, freeing them up to do the best at their jobs.
Call centers rely on dialer technology to keep everything humming along and to maximize efficiency. As a Dialer Administrator, you’ll play a vital role in that process.
Typical Duties and Responsibilities
This position requires a high school diploma or GED; a bachelor’s degree is preferred. Also required is at least one year of experience in a call-center environment.
Skills and Proficiencies
Excellent oral and written communication skills
Compensation
According to Pay scale the median monthly salary of a Dialer Administrator with
2 Years of Experience:
Shift Timings : 3rd shift (Night shift)
pOverstep Services BPO/p