• Process client returns into stock using in house processing software.
  • Apply for supplier RMA (Return Merchandise Authorization) numbers.
  • Ensure where appropriate products are shipped to the supplier
  • Processing the goods out of stock before returning to supplier, using in house processing software
  • Develop and maintain good relationships with customers/manufacturers by most appropriate communication method (i.e. fax, email, telephone) to aid smooth operation of returns.
  • Transferring stock from bin to bin or warehouse-to-warehouse using in house processing software.
  • Familiarize and obtain a thorough understanding of in house processing software. (SAP and MS Outlook)
  • Ensure goods are identified correctly prior to shipping.
  • Liaise with internal departments.
  • Arrange and co-ordinate collections and deliveries with different couriers.
  • Re-shipping goods to clients after goods have been sent away for repair on their behalf.
  • Provide support and assistance as required to meet the companies objectives, (i.e. picking, packing, invoicing, cycle counting, stock and stock takes).
  • To comply with Company Health & Safety policy and local safe working practices and instructions.

Job Details

Industry:
BPO
Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Department:
RMA
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
BBA/MBA Supply Chain/ Marketing
Career Level:
Entry Level
Minimum Experience:
Fresh (Experience in procurement will be add in point .)
Apply Before:
Dec 13, 2016
Posting Date:
Nov 23, 2016

Ovex Technologies Pvt Ltd

BPO · 301-600 employees - Islamabad

Ovex is a full service BPO Company engaged in providing value-added IT Enabled Services to renowned clients in the areas of Customer Interaction, Transaction Processing, Data Analysis, Software Development and Research Services. Ovex is a 700 employee company with 6 facilities in Pakistan, and is a multi-national company with $350 million in annual revenue.

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