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Job Description

Major Responsibilities

  • Implement and maintain  Cisco Collaboration applications in a hosted environment ( UC  as a Service)  including:
  • Communications Manager
  • Unity Connection
  • IM and Presence + Jabber
  • Unified Contact Center Express
  • Cisco Expressway / Webex MeetingPlace
  • Cisco Voice Gateways utilizing SIP , SRST
  • Troubleshoot complex collaboration environments


  • Extensive experience implementing, designing and supporting technologies across the Cisco Unified Communication portfolio
  • (CUCM, Unity Connection, Jabber, Expressway, Cisco VCS, MCU, MRA, Telepresence, WebEx, and various IP and Video endpoints)
  • Must have experience with deploying Local Breakout with SRST.
  • Experience with CUBE Enterprise is a must (CUBE –SP is a Plus)
  • Knowledge of Cisco HCS architecture and mediation tools
  • CCNP (Collaboration / Voice) required (CCIE preferred )
  • Experience with Contact Center Express scripting
  • Experience with the support of Emergency Responder
  • Experience with supporting third-party applications such as Syn-Apps, Xmedius and Informcast is a plus
  • Experience with VMware, OVA for UC Applications deployments  
  • Network experience with routing, switching, QoS, network analysis and troubleshooting. Excellent Communication Skills is a plus.

Job Timings: 08pm - 05am (Night Shift)

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
No Preference
Minimum Education:
Degree Title:
CCVP , CCIE (Preferred)
Career Level:
Experienced Professional
4 Years - 6 Years
Apply Before:
Nov 25, 2016
Posting Date:
Oct 25, 2016
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