Call Center Agent

Oxyphi Solutions Pvt Ltd Verified

Lahore , Pakistan

Posted Mar 18, 2020 81 views Report Job

PKR. 20,000 - 60,000/Month

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Job Description

  • Make outbound calls to persuade customers to buy our client's services.
  • Management and resolve customer complaints.
  • Sell products and place customer orders in the computer system
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Research required information using available resources
  • Research, identify, and resolve customer complaints using applicable software
  • Process orders, forms, and application
  • Route calls to appropriate resources
  • Document all call information according to standard operating procedures
  • Recognize, document, and alert the management team of trends in customer calls
  • Follow up customer calls where necessary
  • Upsell products and services
  • Complete call logs and rep. 

Job Details

Total Positions:
35+ Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Apr 18, 2020
Posting Date:
Mar 18, 2020
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Oxyphi Solutions Pvt Ltd

Information Technology · 11-50 employees - Lahore

Oxyphi Solutions Pvt Ltd

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