Posted Nov 30, 2022 387 views
- Greet walk in customers, register their complaints in CRM and assigning jobs to concerned technicians
- Register customer’s complaints in CRM and assigning jobs to concerned technicians
- Collect all the relevant information of the customer, unit and job request
- Prepare job cards and provide repair time and cost estimate to customers at the time of receiving the unit of receiving the unit or booking field complaint
- Maintain follow up and coordinate with workshop and field supervisor to maintain updated information on repair status
- Inform customer in case of change in repair time, cost or extent of agreed work
- Coordinate with workshop supervisors for delivery of unit to customer after repair
- Complete the job card in all respects after the repair and forward to accountant for invoicing
- Prepare and maintain necessary documents and reports
Job Details
Diversity Inclusion:
Work Environment
Supervisor’s gender:
Percentage of female coworkers:
Pak Elektron Limited (PEL) Lahore
Pak Elektron Limited (PEL) is the flag bearer of the Saigol Group of Companies. The products manufactured by PEL have always been of high standard and the name 'PEL' is synonymous with QUALITY all over Pakistan. Since its inception in 1956, the company has been working for the advancement and development of engineering know-how in Pakistan. The company has produced hundreds of engineers, skilled workers and technicians through its apprenticeship schemes & training programs. PEL has been continuously adding new products to its range. As a result, PEL has registered a significant increase in its sales volume, during the last ten years.
What is your Competitive Advantage?
Similar Job Titles
Customer Service Officer
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zohaib Ali
Marketing Manager
Digital Online Devices
Ali Aziz
CEO
Shopistan
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Muzammil Baig
Digital Marketing Manager
IT Services Group
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Aqib Irshad
Head of HR, Training & OD
FINCA
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
