• Greet walk in customers, register their complaints in CRM and assigning jobs to concerned technicians 
  • Register customer’s complaints in CRM and assigning jobs to concerned technicians
  • Collect all the relevant information of the customer, unit and job request
  • Prepare job cards and provide repair time and cost estimate to customers at the time of receiving the unit of receiving the unit or booking field complaint
  • Maintain follow up and coordinate with workshop and field supervisor to maintain updated information on repair status
  • Inform customer in case of change in repair time, cost or extent of agreed work
  • Coordinate with workshop supervisors for delivery of unit to customer after repair
  • Complete the job card in all respects after the repair and forward to accountant for invoicing 
  • Prepare and maintain necessary documents and reports 

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
1 Year - 3 Years
Apply Before:
Dec 31, 2022
Posting Date:
Nov 30, 2022
Diversity Inclusion:
We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

Work Environment

Supervisor’s gender:
Male
Percentage of female coworkers:
30-39%

Pak Elektron Limited (PEL) Lahore

Manufacturing · More than 5000 employees - Rawalpindi

Pak Elektron Limited (PEL) is the flag bearer of the Saigol Group of Companies. The products manufactured by PEL have always been of high standard and the name 'PEL' is synonymous with QUALITY all over Pakistan. Since its inception in 1956, the company has been working for the advancement and development of engineering know-how in Pakistan. The company has produced hundreds of engineers, skilled workers and technicians through its apprenticeship schemes & training programs. PEL has been continuously adding new products to its range. As a result, PEL has registered a significant increase in its sales volume, during the last ten years.

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